Embed continuous improvement through practical application, AI-supported problem solving, standardisation, and scaling sustainably.

6 bite-sized sessions over 6 weeks: Wednesdays 4, 11, 18 and 25 November, and 2 and 9 December 2026, 12:00–12:45 pm AEDT via Zoom.

Investment: AME Member $550 | Non-Member $770

Event Overview
This six-session online program helps participants turn continuous improvement from an idea into practical daily work and a sustainable organisational practice. It begins with the principles, mindset and business case for improvement, then moves into planning, workflow, invisible waste, communication, performance measures, structured problem solving, standardisation and scaling. Participants will apply the concepts to their own work between sessions and build an action plan for continued implementation. AI will be used as a structured thinking partner to clarify opportunities, test assumptions, identify gaps, analyse patterns, develop countermeasures and strengthen communication. Participants remain responsible for evidence, judgement and decisions.

What Attendees Will Learn

• Explain the core principles of continuous improvement and its link to operational excellence, mindset and behaviour.
• Build and communicate a practical business case for improvement using PDCA and SDCA thinking.
• Identify invisible waste and improve planning, prioritisation, workload balance and workflow.
• Establish routines and communication practices that strengthen teamwork and consistency.
• Use process data and KPIs to identify priorities and measure improvement.
• Apply structured problem-solving methods to operational, service and sales challenges.
• Use AI safely to clarify thinking, challenge assumptions, identify patterns and improve action plans.
• Standardise, sustain and scale improvements across daily work, teams and organisational systems.

Who Should Attend

• Professionals and employees seeking better productivity and work practices.
• Managers and team leaders responsible for team performance.
• Senior leaders building an improvement culture.
• Operations, project, change and functional leaders.
• Continuous improvement and Lean practitioners.
• Anyone responsible for implementing, sustaining or scaling improvement.

No advanced continuous improvement or AI experience is required.

Presenter
Barry McCarthy, Business Owner and Chief Virtual Officer

Hosted by AME.

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