Go behind the scenes at Amazon's MEL5 Fulfilment Centre in Ravenhall — one of the most advanced large-item logistics operations in the world.

This exclusive AME site tour gives you a firsthand look at how Amazon combines people, process, technology, and safety systems to deliver operational excellence at scale. You will observe the full flow of large-item fulfilment — storage, picking, packing, and shipping — and gain practical insights into what makes high-volume distribution work at this level.

What you will learn

• How Amazon manages large-item fulfilment at scale
• The role of technology and process design in operational efficiency
• Approaches to workplace safety in a dynamic logistics environment
• How standardised work and operational flow support fast, accurate delivery
• How Amazon continues to innovate through operational excellence

Who should attend
Operations and supply chain leaders, warehouse and distribution managers, CI and operational excellence practitioners, Lean and transformation leaders, and anyone looking to learn from a world-class logistics operation firsthand.

Before you arrive

• Arrive 15 minutes early — tours start on time and late arrivals cannot join
• Government-issued photo ID required (booking name must match)
• Wear flat, closed-toe shoes; long pants and sleeved shirts recommended; no loose clothing or jewellery
• Bring a clear refillable water bottle — no bags, food, or outside drinks permitted
• No photography or filming of any kind, including phones and wearables
• Tour covers approximately 1–2 km and includes stairs

Pre-registration required. No walk-ins.

22 July 2026 | 10:30 am – 12:00 pm
103 Palm Springs Road, Ravenhall VIC 3023